Effective Date: May 26, 2026
Our Commitment to Your Privacy
Eddie Bauer Retail LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website at www.eddiebauerr.sbs (the “Website”) or make a purchase from us.
Please read this Privacy Policy carefully. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
Information We Collect
We collect the following categories of personal information from and about you:
Personal Identifiers
- Full name
- Billing address and shipping address
- Email address
- Phone number
- Internet Protocol (IP) address
Payment Information
- Credit card information (processed securely by our third-party payment processors; we do not store full credit card numbers on our servers)
- PayPal account information (email address associated with your PayPal account)
Order Information
- Products purchased
- Order date and total amount
- Order status and history
Technical and Usage Information
- Browser type and version
- Operating system
- Device type
- Referring website address
- Pages visited on the Website
- Time and date of visits
How We Collect Information
We collect your personal information through the following methods:
Directly from you: When you create an account on our Website, place an order, sign up for our email list, contact our customer service team, or fill out any form on the Website.
Automatically through Cookies and Similar Technologies: When you browse the Website, we use cookies and similar tracking technologies (e.g., web beacons, pixels) to automatically collect technical information about your browsing activity and preferences.
From Third Parties: We may receive limited information about you from our payment processing partners (Visa, MasterCard, PayPal) for the purpose of transaction verification and fraud prevention.
How We Use Your Information
We use the personal information we collect for the following business purposes:
| Purpose | Description |
|---|---|
| Order Fulfillment | Process and fulfill your orders, including payment processing, shipping, and order confirmation emails. |
| Customer Communication | Communicate with you regarding your orders, returns, refunds, or customer service inquiries. |
| Website Improvement | Analyze how customers use the Website to improve and optimize the user experience. |
| Fraud Prevention | Detect, investigate, and prevent fraudulent transactions and ensure the security of our Website. |
| Legal Compliance | Comply with applicable legal obligations, including tax and record-keeping requirements. |
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
Cookies and Tracking Technologies
Cookies are small text files that are placed on your device when you visit a website. We use cookies to:
- Remember your preferences and shopping cart items
- Understand how you navigate and interact with the Website
- Analyze website traffic and usage patterns
You may set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of the Website may become inaccessible or may not function properly.
Data Sharing and Disclosure
We share your personal information only in the following limited circumstances:
Service Providers
We share your personal information with trusted third-party service providers who assist us in operating the Website and fulfilling orders. These providers are contractually obligated to use your information only for the purposes of providing services to us and to protect your information with appropriate security measures. Our service providers include:
- Payment processors: Visa, MasterCard, PayPal
- Shipping carriers: USPS, UPS, FedEx, and other comparable national carriers
- Email service providers
Legal Compliance
We may disclose your personal information if required to do so by law, subpoena, court order, or governmental request, or if we believe in good faith that such disclosure is necessary to:
- Comply with legal obligations
- Protect the rights, property, or safety of the Company, our customers, or others
- Investigate and defend against any third-party claims or allegations
Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.
Data Security
We take the security of your personal information seriously. We implement commercially reasonable security measures to protect your information during transmission and storage, including:
- Secure Socket Layer (SSL) encryption technology for all data transmitted between your browser and our Website
- PCI-DSS compliance for all payment processing activities
- Regular security monitoring of our systems
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Privacy Rights
Depending on your state of residence within the United States, you may have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Correction: You may request that we correct inaccurate or incomplete information.
- Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions (such as completing a transaction or complying with legal obligations).
- Right to Opt-Out of Marketing: You may unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any marketing email we send you.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
Children‘s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child under the age of 13 has provided personal information to us, please contact us immediately. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
Third-Party Links
Our Website may contain links to third-party websites, blogs, or social media platforms. This Privacy Policy applies only to our Website. We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior individual notice. The most current version will be posted on this page with an updated “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: info@eddiebauerr.sbs
Phone: +1 (562) 708-6215
Mailing Address: Eddie Bauer Retail LLC
1546 Camden Ave Apt 301
Los Angeles, CA 90025
United States
Service Hours for Privacy Inquiries: Monday – Friday, 9:00 AM to 6:00 PM (Pacific Time)